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Privacy Policy

“VECLAICENE.LV” (hereinafter referred to as the “SERVICE”).

We inform you of our data policy regarding the collection, use and disclosure of personal data when you enter personal data when you use our Service.
By using the Service, you consent to the collection and use of information in accordance with this policy.
We undertake to ensure the protection of personal data in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation).
The owner and controller of the service is Alūksne municipality (legal address: Dārza iela 11, Alūksne, LV-4301, Latvia).
The maintainer / developer of the services is Alūksne municipality (legal address: Dārza iela 11, Alūksne, LV-4301, Latvia).


We collect several types of information for different purposes. It helps us provide and improve the Service. All data is encrypted and sent via SSL. The service also includes automatic data processing. The data is stored for at least three years.


When using our Service, we may ask you to provide certain information that may be used to contact or identify you (“Personal Information”). The personal data requested may include, but are not limited to:

  • Name and surname;
  • Phone Number;
  • E-mail address;
  • Addresses;
  • Location and information about places visited.

“Personal data is required for concluding a distance contract.”


Using the Service from a mobile device will collect usage data. For example, the model of the mobile device used, the unique ID of the device, the IP address, the operating system, the type of mobile Internet, the browser, and other diagnostic data.


We use cookies and similar technologies to track activity on our Service. As well as to store certain information.
Cookies are small files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can find more information about cookies on the website

We use Google Analytics to improve the quality of our content and tailor it to our users. During your visit, an IP address and anonymous information about your activities in the application is obtained – before sending this information to Google, your IP address is anonymized. IP anonymization in the European Union or the European Economic Area is abbreviated and, in exceptional cases, may be processed on Google’s servers in the United States.

You may refuse the use of cookies or let your browser notify you when a cookie is sent. If you opt out of the use of cookies, you may not be able to use some parts of our Service.

The service uses the collected data for various purposes:

  • Provision and maintenance of the service;
  • Provide analysis or valuable information so that we can improve the Service;
  • Analyze user activity by location, time, search history, places visited;
  • Provide support to users;
  • Monitor the use of the service;
  • The application includes Fabric and Firebase (tools for analytics and technical troubleshooting). These services have access to anonymous usage data;
  • To check and verify user profile information;
  • Notify you of changes to our service.


Your information, including personal data, may be transferred and stored on computers outside the jurisdiction of your country, province, state or other country if data protection laws may differ from the laws in your jurisdiction.
The service takes all necessary measures to ensure that your data is processed securely.
According to this privacy policy, personal data will not be transferred to any organization or country unless there is confidence that the data will be used securely.


The Service may disclose your personal information when it is deemed necessary to:

  • Comply with legal obligations;
  • Protect and defend the rights or property of the Service;
  • Prevent or investigate possible violations in connection with the Service;
  • Protect the personal safety of the Service users;
  • To protect against legal liability.


The security of your data is important to us. However, it must be remembered that no method of data transfer or storage is 100% secure. We strive to use commercially reasonable means to protect your personal information, but we cannot guarantee its absolute security.

You have the right to request the deletion of your personal information, as well as to receive information and submit claims and objections in accordance with the provisions of applicable law. The service user can submit a complaint to the Latvian Data State Inspectorate (

To exercise your rights, please contact us using the contact information below. The information can be requested to be deleted by sending an e-mail to and indicating the data to be deleted.


We may employ third party companies and individuals (“Service Providers”) to provide the Service on our behalf or to assist us in analyzing how our service is used.
These third parties may only access your personal data for the purpose of performing these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Our service may contain links to other sites that we do not use. If you click on a third-party link, you will be redirected to that third-party site. We encourage you to review the privacy policy of each site you visit.
We do not control or assume any responsibility for the content, privacy policies or practices of third party sites or services.


We may update our privacy policy.
We encourage you to periodically review this Privacy Policy for any changes.


If you have any questions about this privacy policy, please contact us by email:



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